Terms | Rakasec

This is a current description, not a final agreement. It says what the site and the free audit actually do today. Some questions that belong to a lawyer or to the company record are not answered here, and are deliberately left unstated rather than guessed at. If you need a contractual answer before a pilot, ask us and we will get you one.

What these terms cover

Your use of rakasec.com, the free audit of up to five devices, and the support portal. Purchasing or running the Rakasec appliance is governed by a separate written agreement.

The free audit

You send sanitised running-configurations for up to five devices. You confirm you are entitled to share them.
We return a report, normally within one business day of receiving the configurations. That is our working practice, not a contractual service level.
Configurations are deleted after the report is delivered. An NDA is available on request before you send anything.
The audit is free and carries no obligation on either side.

What a report is, and is not

A Rakasec report is the output of automated analysis of the information you supplied. It is evidence to act on, not a certification, and it is not a penetration test, a compliance audit or professional security advice. Recommended changes are proposals that require human review before anyone applies them to a live device. You remain responsible for changes made to your own network.

The information you supply cannot show everything. Where something cannot be determined from it, the report says so rather than guessing. Results on one network are not a prediction about another.

Using the site

Do not submit credentials, secrets or unsanitised configurations through the contact form. It arrives as e-mail.
Do not use the form or the portal to send unlawful content, or to probe, scan or disrupt the service.
The support portal is for customers and pilot participants. Access is verified per request.

Ownership

The site, the engine, the check content and the report format are Rakasec's. A report we produce for you is yours to use inside your organisation, including with your auditors. Nothing here transfers rights in the engine or its checks.

Liability

Warranty disclaimers, liability caps, indemnities, governing law and jurisdiction are not stated on this page. They belong in a document a lawyer has reviewed against the company's actual legal entity, and inventing them here would be worse than leaving them out. If you need contractual terms before a pilot, ask and we will provide them.

Changes

We may update these terms. Material changes will be dated here.

Need the appliance licence terms or an NDA? Ask or e-mail hello@rakasec.com. See also Privacy and Security and trust.